1. Introduction
This Privacy Policy describes how Echo Quest ("we", "us", "our") collects, uses, and protects your personal information when you use our game and website. We are committed to protecting your privacy and handling your data responsibly.
2. Information We Collect
Account Information
When you create an account, we collect:
- Email address — used for account authentication, password resets, and important account notifications
- Password — stored securely using bcrypt hashing (we never store or can access your plain-text password)
Game Data
As you play, we store:
- Character information (name, class, level, inventory, stats)
- Game progress and achievements
- Gameplay activity and session data
Payment Information
Premium subscription payments are processed entirely by LemonSqueezy, our merchant of record. We do not collect, store, or have access to your credit card numbers, bank account details, or other financial information. LemonSqueezy handles all payment processing, tax calculation, and PCI compliance. Please refer to LemonSqueezy's Privacy Policy for details on how they handle payment data.
We do store a LemonSqueezy customer ID and subscription status to manage your Premium access.
Technical Data
We may automatically collect:
- IP address (for security and abuse prevention)
- Browser type and version
- General usage patterns and error logs
3. How We Use Your Information
We use your information to:
- Provide and operate the Game
- Authenticate your identity and manage your account
- Process and manage Premium subscriptions
- Send account-related emails (password resets, security alerts)
- Monitor for cheating, abuse, and unauthorized access
- Improve game performance and fix bugs
We do not sell your personal information to third parties. We do not send marketing emails unless you explicitly opt in.
4. Third-Party Services
We use the following third-party services:
- LemonSqueezy — payment processing and subscription management
- Cloudflare — DNS, CDN, and DDoS protection for our website and game servers
- SendGrid — transactional email delivery (password resets, account notifications)
- AWS (Amazon Web Services) — server hosting and infrastructure
Each of these services has their own privacy policies governing how they handle data.
5. Cookies
Echo Quest uses minimal cookies:
- Authentication tokens — stored in your browser's local storage to keep you logged in
- Cloudflare cookies — used for security and performance purposes by our CDN provider
We do not use advertising cookies or third-party tracking cookies.
6. Data Retention
We retain your account and game data for as long as your account is active. If you delete your account:
- Your account information is permanently deleted
- Your characters and game progress are permanently deleted
- Any active subscriptions are cancelled
- Some anonymized data may be retained for analytics purposes
7. Data Security
We implement appropriate security measures to protect your data:
- Passwords are hashed with bcrypt
- All connections use HTTPS/TLS encryption
- Database access is restricted and monitored
- No payment card data is stored on our servers
8. Your Rights
You have the right to:
- Access your personal data through your in-game account settings
- Update your email address and password
- Delete your account and all associated data at any time
- Cancel your Premium subscription at any time
To exercise any of these rights, use the account settings in-game or contact us at the email below.
9. Children's Privacy
Echo Quest is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has created an account, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes through in-game notices or email. Continued use of the Game after changes are posted constitutes acceptance of the revised policy.
11. Contact
For questions or concerns about this Privacy Policy or your data, contact us at:
Email: contact@echoquest.net